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Filter Stopped working for checkboxes

Robin Fudali

We have multi-select checkbox as a custom field and I had this Filter generated that worked for several months

Europe_Tenant_Migration is EMPTY OR Europe_Tenant_Migration != "Moved to CN1" AND Europe_Tenant_Migration != "Not Required"

For some reason this stopped working and this JQL is now returning all rows even if they have "Moved to CN1" as checked. I have tried to change it every which way and I can't get it to only display the ones where nothing is checked.

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John Funk

Hi Robin,

You are missing a ( in what you have posted above.

Robin Fudali

Sorry copy and paste mistake with the end ), but I also tried the below and it doesn't work either.

Europe_Tenant_Migration is EMPTY OR (Europe_Tenant_Migration != "Moved to CN1" AND Europe_Tenant_Migration != "Not Required")

John Funk

So if you remove the Europe_Tenant_Migration != "Not Required" does it work?

Robin Fudali

No, they both give the same results of 55 rows when in reality only 13 rows are blank, so only 13 should show up. It is just so odd because I didn't change the filter, just one day it stopped working.

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