Email notifications still going out even when WATCHERs removed

Chris P__bfs417

Little bit of a problem here as I am trying to update 100s of pages via the  Confluence Cloud REST API.

This was never a problem before, until I added in deleting and / or adding attachments to pages.

https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/#api-api-content-id-child-attachment-put 

Now that we do batch updates that include attachments, all of our "SPACE" watchers as well as our individual "Page" watchers get an email that something has been updated.

 

I thought I have found the solution by removing watchers (for both SPACE and PAGE), making the edits, and then adding them back in.

https://community.atlassian.com/t5/Confluence-questions/Prevent-notifications-when-using-REST-API/qaq-p/948058 

 

However, even removing both sets of watchers (again via the API):

Remove content watcher 

Remove space watch 

...  users are STILL getting an email notification

 

I tried playing with the timing, thinking that Atlassian may have a update window, where "watcher" flags only get updated every " X " about of minutes, but that did not help either.

 

I tried removing watchers, and waiting 1, 3, 5, even 10 minutes before making edits, but notifications still came through.

For example:

• 20:01   >   Disabled Watchers 
• 20:06   >   Edit pages 
• 20:11   >   Re-enabled watchers 
• 20:25   >   Received email in user imbox 

 

 

Brant Schroeder

@Chris P_ 

You are only able to disable watchers at the page level.  Any space watchers would still remain, hence the notifications still going out.  The only other thing I can think to do would be to try what was suggested here: https://jira.atlassian.com/browse/CONFSERVER-38804 by adjusting the payload to be a minor edit.  The only issue is that if deleting or adding an attachment fires off something else that would kick off the notification.