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Jira Premium Plan Trial

상욱 안

I have activated with the Jira Premium Plan trial, but I couldn`t use the story`s progress bar under the Epic on the road map page. Epic`s progress bar works correctly, so I would like to check the problem using the trial plan.

When I check the activated subscription, I have used a free plan with Confluence and only used a Premium trial plan with Jira Software, and I didn`t add payment details?

I hope to know the problem with my account and let me know how to deal with those issues.

Accepted answers

Walter Buggenhout

Hi @상욱 안 ,

There is nothing wrong with your account. There are limitations on the basic roadmap. Progress is based on issue count (not estimates) and as such not relevant to stories (it is 0 or 1). Also, date ranges are not displayed for stories, only for epics - see JSWCLOUD-18668 for that.

However, on the premium plan you can access Advanced Roadmaps. You find those under Plans and it offers a lot more options than the basic roadmap in your projects.

It does take some preparation to get you started, though. So check out the documentation first to get yourself familiar with the tool.

All comments

Walter Buggenhout

Hi @상욱 안 ,

However, on the premium plan you can access Advanced Roadmaps. You find those under Plans and it offers a lot more options than the basic roadmap in your projects.

It does take some preparation to get you started, though. So check out the documentation first to get yourself familiar with the tool.

상욱 안

Thank you for your reply Walter Buggenhout.

However, I find the same problem even though I enrolled premium account to access advanced roadmaps. Is the problem with the basic project that I had?

Dave

Hi @상욱 안,

Just wanted to check if you're using a Company Managed (formerly known as "Classic") or Team Managed (formerly known as "Next-Gen") project as Advanced Roadmaps currently only supports Company Managed projects.

I also just wanted to check that you're accessing Advanced Roadmaps through the "Plans" menu on the top-navigation bar. You create "plans" with Advanced Roadmaps that contain a roadmap.

Regards,

Dave

상욱 안

When I find to create a plan page, I think my plan is a company managed. create plan.png

If my account is "Classics", is it possible to use an advanced road map? However, my billing details show an advanced roadmap included.

However, I cannot find the advanced roadmap tools in the following image.

road map.png

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