"original custom field is required"

Question

We updated a required custom field, replacing it with a select menu which is required. All has been fine with new issues.

We added sub-tasks to the project, something we didn't need previously due to the nature of the work. But one issue in the project is better served with sub-tasks.

While creating a sub-task (in an existing issue), we get "Original custom field is required" and it indicates that the original custom field is needed.

I can't find anything in the config that says the old field is needed anywhere. How can I get the sub-tasks to

* ignore the missing original field

* ignore the new field (it's included in the parent task, so redundant in the sub-tasks)

Vikrant Yadav · Answer

@Bruce Fint It seems that in Sub-task field configuration "Original" is set Required and field not avaialble on the create screen. Add field on sub-task issue screen or make field OPtional from sub-task field configuration.

thanks,

Vikrant Yadav

Fabian Lim · Answer

Hi Bruce,

It looks like you will have to create a separate field configuration for the sub-task so that the field not mandatory.  Most likely you have a field configuration that is used for both issue types right now.

Here is a video that explains all the details: https://www.youtube.com/watch?v=C3Lb1T4liGw&t=1s

Regards,

Fabian