How to make resolution field optional?

appsmobiliojivisata

Hello! I can set resolution field to my tasks in Jira. But i can't make it optional. So when i try to create a new task i always should set Resolution field. But i want to set it only when my task goes to Done status. 

How to make resolution field optional?

Trudy P Claspill

If you want the users to fill it in only when the issue is transitioned to Done, you need to make a screen for just that transition and include the Resolution field. You don't put that screen into the Screen Scheme for the project. Instead you attach the screen to the transitions to Done in your workflow.

When you edit the workflow and have the diagram displayed, you can click on the arrow representing the transition(s) to Done. The pop-up will give you an Edit button that will allow you to set a screen for that transition. Then whenever that transition is executed, that screen will pop-up.

 

 

Make sure you also remove the Resolution field from all the other screens that are part of your Screen Scheme for the project.