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Smart Value for field editor?

unknown

Hey all,

Is there a smart value I can use to determine who last edited a ticket?

I've written an automation to alert me when a particular field was changed and I'd love it if I could find out who changed it. I know I can look it up in the history of the ticket, but knowing it via the email would help me decide whether I even need to bother.

Thanks

Accepted answers

Marco Brundel

Hi @[deleted],

You can try

{{initiator.displayName}}

Regards, Marco Brundel

All comments

Marco Brundel

Hi @[deleted],

You can try

{{initiator.displayName}}

Regards, Marco Brundel

Bill Sheboy

Hi @[deleted]

Marco's suggestion will help when the trigger is for the field you wanted to watch, such as Field Value Changed: Description.

There are small number of fields for which rules cannot detect a change. If you explain the specific field you want to watch, the community can help confirm this for you. Thanks!

Best regards,

Bill

unknown

This is perfect, thanks @Marco Brundel

It was the Sprint field I needed @Bill Sheboy

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