Hello all,
for the implementation of a project I wanted to ask if there is a way to check on which operations the resolution was set in the last 5 minutes.
We need this function because we want to send automated mails about it. So we want to check for ResolutionDate - 5 minutes or something similar.
Maybe there is a solution like resolutiondate=now()-5m?
Is there any way to calculate with the ResolutionDate?