Why is my custom field not appearing in edit screen

Zaldy Parian

Hi all,

I created a custom field 'Capability L1'. And configured it to be included in create, edit, and view screens.

The custom field is appearing in both create and view screens. But for some strange reason, the field is missing in edit screen even the edit screen is a copy of create screen.

Anyone knows what am I doing wrong?

 

Regards,

Callum Carlile _Automation Consultants_

@Zaldy Parian First question is, are you definitely using the new issue view? Most users should now only be using the new issue view, as Atlassian is phasing out the old view. On the new view, there is no 'separate' edit screen in the same way that there was in the old view (in that there is no 'Edit' button which takes you to a separate pop-up screen. See more details on this here if you're interested.

Assuming you're eon the new view, perhaps your field is hidden under the "Show n more fields" on the bottom right of the screen? Empty fields that are editable often can be hidden here.

One other thing to check is that the screens are definitely mapped correctly:

• Fields are added to screens
• Screens are mapped to issue operations in Screen Schemes
• Screen Schemes are mapped to issue types in Issue Type Screen Schemes
• Issue Type Screen Schemes are mapped to projects