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Hide request type for default email

Hi, I have 2 email channels :

- default xxx@atlasian.net with an Unwanted Request Type

- my email with bunch of mine request types.

The point is I dont really use the default request type assigned to a default email (atlasian)

and it appears in the dropdown menu. Is there anyway to delete it from the dropdown?

Deleting my custom email and forwarding messages to @atlasian may not work properly.

Thanks.

Accepted answers

All comments

Nic Brough -Adaptavist-

If you don't want a particular request type to appear, remove the request type.

This request type is used as a default for attlasian email. Cannot be removed because the email cannot be removed either

Nic Brough -Adaptavist-

Change the email to create another request type, then you'll be able to remove the request type.

a

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