How to append to the task description some customs field values from linked issues.

Question

I would like that when an issue is transition to "In progress".

The values of several custom fields from different tickets that are blocking the actual task will be added at the bottom (or some position) from the task description.

When I try to edit the field description via automation, the only options are:

* Field to be cleared
* Copy from trigger issue

Is there an option to add a table with the values of custom fields; the values are inside the linked tasks which type is "blocked by"?

Callum Carlile _Automation Consultants_ · Answer

I'm not too sure this would work - instead of a custom field value, you are copying a comment from a linked task to the trigger issue, but comments are also not in the list of retrievable fields from the Lookup Issues action. Perhaps I have misunderstood your description above.

Also...

I hope JIRA has enquiry to include Customs Fields in {{lookupIssues}}

A suggestion ticket for this use case was opened in Atlassian's Jira earlier this month. Vote for it, watch it, and hopefully it will be implemented in the future.

unknown · Answer

@Callum Carlile _Automation Consultants_  thank you.

Yes I found that only few fields are available to retrieve when using {{lookupIssues}}

I hope JIRA has enquiry to include Customs Fields in {{lookupIssues}}

What I am think to do is the following:

On each linked issue "Blocked by" from the trigger task; which has the information in Custom Fields, I will generate an automated comment that summarizes in a table the information containing these "customs fields".

Then using the smart value {{issue.comments}}

Copy the body from this last comment and add-it to the actual description of the trigger task that should summarize all that information before it is completed.

Callum Carlile _Automation Consultants_ · Answer

And to add a table to the bottom of your description, you can add {{issue.description}} above the text  in my first answer, which will display the existing description above. However, use this carefully as if you transition to In Progress several times in a workflow, it will add the table each time to whatever is in the description field - so you may end up with multiple tables.