How can i change the automatic response that the Jira gives to the person who is opening the ticket?

Suporte Vitara

I wanna change this response because i want to give better and more ''polite'' responses than the ones that Jira give automatically, how can i change the automatic message that Jira give to the people that has opened a ticket with my group? 

 

 

Bill Sheboy

Hi @Suporte Vitara 

Please look over this documentation on the responses and see how that can help you:

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-notifications-for-your-customers-and-team/

 

Best regards,

Bill