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Jira for iOS - Request - Ability to Move Issue to a Different Project (i.e Change Issue Key)

Evan Gilner

Hi, the title basically says it all but it would be extremely beneficial for myself and my team if the ability to move requests to different projects as needed could be developed for Jira Mobile (I use iOS).

If implemented (along with the bug fix to allow for Request Types to be edited which I've been told is coming), I would be able to use Jira for iOS for the vast majority of my JSD work, which would be awesome!

Thanks,

Evan

(posted this in the wrong place before sorry)

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Gonchik Tsymzhitov

Hi!

Could you share your use case, please?

Maybe product management team will be happy to read about that

Evan Gilner

This would be for tickets accidentally escalated to the wrong queue. Our end users submit tickets to the IT queue, and based on the nature of the issue, I will escalate it to either the DEV, ERP, or SYS queue. However sometimes a ticket is later deemed to belong to belong to a queue different from the one it was escalated to, and so on Jira (web) I will move the issue to the correct Project, i.e. I will change the Issue Key.

The inability to edit this on Jira Mobile is disappointing, though not as much as the inability to edit the Issue Type, where for example we have “Problem”, “Feature Request”, “Functionality Question/Request”, etc. is actually of greater concern, as this field needs changed far more often as it is defined by the user in the initial IT ticket that they submit. I will put in a separate request for this, I had meant to do so first as I would much rather see the ability to edit the Issue Type field on Mobile added first.

Hannah McKenzie

Thanks for your feedback @Evan Gilner,

I believe you've received the fix for the request-type change? Moving issues between projects, however, is unfortunately not something on our roadmap for feature implementation. Moving them between queues can be done, but not (at this stage) between projects. We'll continue taking on-board feedback, though. We highly value your thoughts and suggestions.

Keep up the great work!

Evan Gilner

Hi @Hannah McKenzie,

Thanks for the reply! You are correct, I am now able to edit the Request Type on Jira for iOS, however I am still unable to edit the Issue Type, which I somehow did not realize at the time I made my post about the Request Type not being editable. See screenshot:

I know this post was regarding the ability to move issues into different projects but if you are not currently planning on implementing that is fine. It is actually far less important to me and my company than the ability to edit the Issue Type. My mistake for not creating a separate post about that issue; if you would like me to do so I certainly can.

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