Unable to remove unverified Managed accounts

Scott Mitchell_u8fa2d

We have a few unverified managed accounts from people who have left but never actually used their Jira/Confluence accounts. 

If we try and deactivate these accounts we receive an error, we are also unable to delete these accounts as the option doesn't appear.

Can you help?

Ivan Lima

Hi @Scott Mitchell, others have experienced the same issue, as you can see on this thread. Also, there is a bug tracked on ACCESS-1015, where you can vote and add yourself as a watcher to receive updates going forward.

Cheers,

IL.