Unable to connect Slack to Jira Cloud - No projects found

Question

I have added Jira Cloud and connected it to my workspace's Slack. However, after signing into Jira Cloud to connect with my Slack account, it says that the site .atlassian.net doesn't have any Jira projects. On the other hand, I have created several Jira Projects on the said site. Steps taken: 1. Create a project on .atlassian.net 2. Add Jira to Slack's workspace 3. Select Jira under Apps on Slack 4. Connect Project Result: The site .atlassian.net doesn't have any Jira projects. Would appreciate any help given to solve this issue. Thanks!

Callum Carlile _Automation Consultants_ · Answer

@Bryan Ng If you're not using Jira Cloud then there may be a few additional things that you will need to do - you may require a marketplace add-on due to the way that Slack communicates with Jira. I would check out this link for more information

Bryan Ng_6t0c83 · Answer

@Callum Carlile _Automation Consultants_ Hi Callum, can I check if it's due to me not having Jira Cloud?

Must I be subscribed to Jira Cloud to enable slack connection?

Bryan Ng_6t0c83 · Answer

@Callum Carlile _Automation Consultants_, I'm using company managed software.