I would like to know the steps required for me to use card ageing on Jira
Hello @Kerina Naicker
Welcome to the community.
Are you referring to the "Days in column" feature? That is available from Board Settings > Card Layout, for boards set up for Company Managed projects.
Hi @TrudyClaspill , thank you so much for your response. I am new to using Jira so just to clarify, is that the same as the picture below, where it is shown with a color , to help represent cards on the board that hasn't progressed in a while. If yes then do I need to add any specific add on or enable any feature on the board
Are you working with a Company Managed or Team Managed project? It will say which type of project you are working with at the bottom of the navigation page on the left.
What I highlighted is not the same as adding colors to cards. For Company Managed projects that would be the Card Colors feature, which is listed directly above the Card Layout item in the image I posted.
To add colors to cards you have to have a filter that specifies the condition to be met for the color to be applied. What is your definition for "hasn't progressed in a while"? Does that mean that the status has not changed? Or does that mean there have been no updates of any kind (i.e no comments added, no fields updated)?
What I highlighted results in dot appearing on the cards to give you an indication of how long the card has been in the specified column. You can hover over the dots to see exactly how long that is.
The number of dots colored in and the color used is generated automatically by JIRA, and is not configurable.
Thank you for your reply. I am working with a Team Managed Project. Will the settings and steps be different for team managed projects than for what you explained for Company Managed?
Hasn't progressed in a while, meaning there was no status change.
Thank you for explaining how the dots work
Hello @Kerina Naicker ,
For an automated solution that offers great flexibility and details, our team at OBSS built Time in Status app for this need. It is available for Jira Server, Cloud and Data Center.
Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. You can also combine statuses into consolidated columns to see metrics like Ticket Age, Cycle Time or Lead Time.
You can calculate averages and sums of those durations grouped by issue fields you select. (For example see the total InProgress time per Epic, or average Resolution Time per issuetype).
Time in Status can display its reports on its own reporting page, issue view pages and dashboard gadgets.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It works with both Company Managed and Team Managed (next-gen) projects.
Using Time in Status you can:
Timepiece - Time in Status for Jira
EmreT
Thank you for your response
Hi @Kerina Naicker ,
As an alternative, you can try Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count.
Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard too.
Here is the online demo link, you can see it in action and try.If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.
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