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How to create an Email Notification for a new Status created in my workflow?

Shreena Patel1

Hi there,

I want to create an email notification for a status in my workflow (using a new status I created, I want an email notification to be sent to a particular group) , how do I do this? I have checked my Notification Scheme but it does not let me pick the status I want an email to be sent from. I thought a post function might do the trick but I could not see any email notification option there.

Help would be appreciated.

Thanks,

Shreena

Accepted answers

Harry Chan5

Hi, you need to create an event for it to fire. Once you've created the event, you can add notifications to it. Then for the transition, you can create a post function that fires the event.

All comments

Harry Chan5

Hi, you need to create an event for it to fire. Once you've created the event, you can add notifications to it. Then for the transition, you can create a post function that fires the event.

Nic Brough -Adaptavist-

The event list is maintained separately (similar to custom fields - there's a global list of them, you need to add one first, then you can use it in other places). That approach is used throughout Jira, but is a little odd when you first start needing to do Jira admin.

As Harry says, create a new event, then go into your workflow and look at the post-functions on the transitions you want to have email notifications for. You'll find an automatic system generated post-function saying "fire event". Edit that and change it to your new event.

Shreena Patel1

Thank you for your help

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