Missing Reoder Icon in Kanban Backlog

Question

This page:

https://support.atlassian.com/jira-cloud-ios/docs/work-in-a-jira-cloud-project-on-an-iphone/

Describes how it Is possible to re-order a backlog from the iOS app.

When I go to my backlog I see exactly what is in the picture, but no "Reorder Icon" on my issues.

Also, when I swipe left, it only gives me the choice to move to the Board, when from the text on the above page it suggests that "Top of Backlog" and "Bottom of Backlog" should be options.

This seems like an App bug to me, unless anyone has any other ideas why it's not working?

Thanks

Hannah McKenzie · Answer

Hi @geekykayaker, unfortunately we can't seem to locate the error you're describing. To investigate further, the Support team will need permission to access your project. Could you please submit a ticket here and the Support team can investigate further for you.

Please let me know if you experience any further problems.

Hannah McKenzie · Answer

Thanks for letting me know, @geekykayaker. I've passed this onto the team, and they're going to investigate to see what's going on.

geekykayaker · Answer

On a desktop browser, everything works as expired, I have no problem re-ordering.