We want to enable external users to have limited access to some Jira project, but not others.

Anthony Antonuccio

We are using the default permissions settings whereby all Jira users can see all projects. We want to change this so that only internal users can see all projects while external users can see a small set of projects with tighter access controls.

How do we accomplish this?

Thank you,

Anthony

Trudy P Claspill

Hello @Anthony Antonuccio 

Welcome to the community.

Are you talking about Company Managed (classic) projects or Team Managed (next gen) projects?

With Company Managed projects, you would change your permissions that are assigned to different groups. In most cases, all licensed users are assigned to one user group (i.e. jira-software-users) and that group is generally assigned to the Browse Projects permission in the Permission Schemes applied to projects. In that scenario all licensed users can browse all projects.

If you want to segregate a subset of users, then you need to change the permission schemes so that the "all licensed users" group is no longer given the Browse Projects permission (or other permissions) in the schemes. You would need to add your internal users to another group (i.e. "internal users") and give that group the permissions previously granted to the "all licensed users" group. And then for your external users you would need to create a group for them (i.e. "external users") and assign them permissions in only the schemes that apply to the projects you want them to see. Or, for that second group, you could create a Project Role for the limited access, assign that Project Role in the Permission Schemes, and then assign the "external users" group to that Project Role in the projects where you want them to have permissions.