Hello
@Daan Greven - hi Daan! While on the new Jira issue view, use the 📣 megaphone emoji next to the "Watcher" eye icon.
Hi Dave, I already used that option. It takes me to Contact Support form, where I specify JIRA, Cloud URL, and eventually brings me back here, i.e. the Atlassian Community.
@Daan Greven - to be clear, if you're on a Free plan, you can only share bugs publicly on Atlassian Community (this site). Community Leaders (volunteers like me!) on this site can escalate to Atlassian if a bug seems serious and can't be addressed by any reasonable workaround/configuration.
If you don't want to post publicly, use the "Help improve the new issue view" - but I guess that window isn't available universally. 🤔
@Daan Greven
In the screen you pasted, the URL field is empty. You must supply the URL for your JIRA Cloud instance and that will be used to determine if you are on an instance using a plan that includes support. If you don't provide the URL, or are on the Free plan, then as @Dave LIAO said you can post about the issue publicly on the community but you won't be able to report it otherwise directly to Atlassian Support.
It looks like you're new here. Sign in or register to get started.
