Can't enable a disabled account

Shani Mozes Halfon

Hi,
I have a disabled account but I don't have any option to enable it.

Saw few issues from last year saying to go through Manage Accounts and not via User Management- BUT I don't have the Manage Accounts option either.

Please help!

Thanks,
Shani.

Vero Rivas

Hi @Shani Mozes Halfon 

   Look at this post,

   https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

   If it still doesn't work, you can go to atlassian support for help

   https://support.atlassian.com/

Cheers