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Butler - I am an admin but I can't see the rules.

Christine Herdt

Hello,

we have a business plan, and use Butler as standard power up for our team board.
We are four admins. The admin who was the first admin of the board created rules and can see those rules in Butler. Three of us got the admins right at a later stage. We can't see the rules in Butler.

What do we have to do that all admins see all created rules in Butler?

Help is much appreciated. ;-)
Best regards

Christine

Accepted answers

Meteena Watson

I keep hoping there's an easier way but I haven't found it yet!

As I understand it, Butler rules "belong" to the person that created them and the only way for others to view them is to have the owner/creator share them in a Library.

The person the rules are shared to has to "download" them to see them.

And the kicker is that this does not create a "shared" library of rules. The rules can be edited by either party and those changes are NOT synced to the team to view but they sure do impact the actions on your board. You have to download the library again to view any changes that were made.

Our team created a single admin entity that creates/edits/manages all Butler rules hoping to gain some control over it. On the plus side it's all (well mostly, we still have rogue rule writers) managed centrally, on the down side our teams have to go thru a committee to get a rule added or changed.

It's so frustrating. And if you're a Trello Butler Library Master and I have this wrong please set me straight!

Butler rules should be board specific, not user specific.

https://help.trello.com/article/1139-command-libraries

All comments

Meteena Watson

I keep hoping there's an easier way but I haven't found it yet!

As I understand it, Butler rules "belong" to the person that created them and the only way for others to view them is to have the owner/creator share them in a Library.

The person the rules are shared to has to "download" them to see them.

It's so frustrating. And if you're a Trello Butler Library Master and I have this wrong please set me straight!

Butler rules should be board specific, not user specific.

https://help.trello.com/article/1139-command-libraries

Christine Herdt

Thanks for your answer and your own best practice. We will try it out.

xiller

Hello,

we have the same problem as Christine Herdt in this question:

https://community.atlassian.com/t5/Trello-questions/Butler-I-am-an-admin-but-I-can-t-see-the-rules/qaq-p/1657806

We decided to adapt the solution that Meteena Edwards commented on the question.

Our question at this point is, if our plan will work:

Step 1: We want to share all rules from the admin account (lets call it account1) that created them

Step 2: We want to download the rules with the new “rules”-account (account2), that from now on will be the one to manage ALL rules on ALL Boards

Step 3: We want to delete ALL the rules from account1

Step 4: We want to enable all the rules through account2

Is there anything we didn´t thought about, which could cause us problems in any kind?

Thank you

PS: This is the post that describes our situation, which we asked earlier, before we found the other community question that I linked above, which brought us a solution:

https://community.atlassian.com/t5/Trello-questions/Butler-automatisation-Some-rules-are-not-visible-or-editable-to/qaq-p/1839232

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