Customize customer issue view ( more fields )

Szymon Ptak

Hi I am wondering if there is an option to add more fields to a customer's issue view.

There is a small diffrence between filtering through "My requests" and "Issue view", I am missing priority and dates columns.

Is there any way to add them to the issue view for customers? Thank you for help.

 

Olga Videc

Hello Szymon,

Unforionally you can't achieve this at the moment without using additional add-on

Here is a feature request, you can vote for it https://jira.atlassian.com/browse/JSDCLOUD-4328

Here is an add-on Extension for Jira Service Management

https://deviniti.com/support/addon/cloud/extension/latest/display-additional-details/

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-management?hosting=cloud&tab=overview

BR, Olga