How to write a JQL to search for tickets that were not touched by assignee over the past 5 days?

Question

Hi all,

I am trying to filter all the tickets where the assignee did not respond to the ticket over the past 5 days. The assignee in this case should not be a specific person. Any suggestions how to do that?

Bill Sheboy · Answer

You are welcome, Daria.  If this helped you solve the problem, please consider marking this question as answered.  That will help others in the community searching for answers find them faster.  Thanks!

Daria Pankratova · Answer

Thank you, Bill!

Bill Sheboy · Answer

Hi @Daria Pankratova

Are there any other ticket changes which could occur during the 5 days?  If not, you could try this, substituting in your project name:

project = myProject AND updated <= -5d

Best regards,

Bill