How to solve issue Domain claim failed for this domain. DKIM validation failed for this domain.

Question

I need to change the mail from the notifications page, but I am receiving this erro

Domain claim failed for this domain. DKIM validation failed for this domain.

How can I solve this?

Adam Rypel _MoroSystems_ · Answer

Hello @Fernando Reimberg ,

could you please verify through this link and send results in case of any errors?

https://domain-check.atlassian.com

Adam

Fernando Reimberg · Answer

yes, checked but not working as well.

Adam Rypel _MoroSystems_ · Answer

Hello @Fernando Reimberg ,

check out this documentation, did you verify your domain?

https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/

Regards,
Adam