Hi! We need to sync projects from two different Jira accounts. Please tell me how this can be implemented. Thank!
Please provide more details about exactly what you are trying to accomplish. There is not enough information in your post for us to assist you.
Our customer also uses Jira.
We need to synchronize the project in the customer's account with our project.
When the customer set a task for himself account, it will also be displayed in our account too.
Thank you!
Is the customer using their own Cloud instance of JIRA? Are you talking about cross-instance synchronization?
Do you have access to their instance? Do they have access to yours?
What is the type of the projects to be synchronized; Service Management, Software, or something else?
Are the projects Classic or Next Gen?
Yes, the customer is also using Jira Cloud.
Yes, we need to sync the issue between two Jira Cloud accounts.
If necessary, access will be provided, from our side and from the customer's side.
It's a Software projects.
It's a Next Gen projects, but if necessary, we can create Classic.
Hello @Aleksandr Thank you for posting in the community,I'm Jose, from the Exalate team.
You can integrate the two Jiras through an Exalate connection. Here is the step by step process:
Make sure you start on Step 1
Let me know if this helps you,
Best regards,Jose
It looks like you're new here. Sign in or register to get started.
