EazyBI report EPIC Name is not populating

Bony WOODWARD CASTRO

I have a software type of project where I imported data and can create reports. I am encountering 2 issues

1) EPICS name is not showing on the custom fields options for the data import

2) EPICS name do show within the dimensions option but it does not populate any Epic names. All my issues are linked to an Epic. When I add epic name and open the + sign it says No Epic.

Any help is appreciated 

Lauma Cīrule

Hi Bony!
Epic Name is imported to eazyBI automatically when you select Epic Link for data import. But custom field Epic Name does not appear in import options as such (see https://docs.eazybi.com/display/EAZYBIJIRA/Jira+Software+custom+fields#JiraSoftwarecustomfields-JiraSoftwarecustomfieldsimport).
If you are looking to import Epic Name as a separate dimension, find the epic name custom field ID and add the following code to advanced settings:

# Replace NNNNN with Custom field Epic name ID (different from Epic Link)
[jira.customfield_NNNNN]
name = "Epic Name"
data_type = "string"
dimension = true
update_from_issue_key = "epic_key"

After updating advanced settings, please make sure to do an import to update the data. There is still no need to select the custom field Epic Name for data import (it is not visible in import options). It will be selected automatically together with Epic Link.
If you have Epic link issues in a separate project, please ensure the Epic Link issue project is also selected for import to eazyBI. eazyBI can get names only from those Epics that are imported to the cube.
Lauma / support@eazybi.com