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Why does pasting text turn into a PDF?

Hi all!

So when I try to copy & paste some text into Jira task descriptions, it attaches it as a PDF file - is there a way to stop this and paste it as text only?

Also, it would be great if when pasting text, any linked text (any text with external website links) is also pasted.

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Nic Brough -Adaptavist-

Are you pasting out from pdfs? If so, then it's because the metadata behind it is being picked up and telling Jira it's a pdf

Unfortunately no, I'm just pasting text from a Word doc.

Nic Brough -Adaptavist-

Hmm, that suggests an app is intercepting your pastes, or the word doc is possibly retaining "I was pasted from pdf before".

When I paste stuff from a word doc, I get text in the field.

Hi @ben_d -- Welcome to the Atlassian Community!

Just checking: are you using a Classic or Next-Gen project?

Best regards,

Bill

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