Average Time in Status Gadget Set-up

Question

Hello!

I'm trying to set up the Average Time in Status gadget, but am not succeeding.  It's not returning any data for any status I've configured for the chart.  Is there a step by step process documented to use as a reference for setting up this gadget? Are there any tips/tricks that I should know about and try?

Thank you!

Mehmet A _Bloompeak_ · Answer

Hi @Vageesh_Patel ,

'Average Time in Status' is Jira's built-in gadget. Therefore it can not use the status durations calculated by our app. Instead of 'Average Time in Status' gadget, you can use the gadget  named 'Status Time' that comes with our app in your dashboard.

Vageesh_Patel · Answer

Hi @Mehmet A _Bloompeak_ , I can create the 'Average Time in Status' query/data using limited version (Status Time Free) which you suggested but how to use this in 'Average Time in Status' Gadget Set-up? there is no option to import this data to 'Average Time in Status' dashboard Gadget.

Thank You!

Emre Toptancı [OBSS] · Answer

Hello @ssampson ,

For a ready built solution that offers great flexibility and details, our team at OBSS built Time in Status. It is available for Jira Server, Cloud and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or assigned to each assignee. You can combine statuses into consolidated columns to see metrics like Ticket Age, Cycle Time or Lead Time. You can calculate averages and sums of those durations and counts grouped by issue fields you select. (For example see the total InProgress time per Epic, or average number of InProgress transitions per issuetype).

You can display this information in Time in Status reporting page, dashboard gadgets or in a tab on issue view pages. Below are some samples:

The grouping for average reports is totally customizable so you can get averages grouped by pretty much any field you need.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example see average InProgress time per project and per issuetype.)
* Export your data as XLS, XLSX or CSV.
* Access data via REST API. (for integrations)
* Visualize data with various chart types.
* See Time in Status reports on Jira Dashboard gadgets (released for cloud, server&DC gadget coming soon)

Timepiece - Time in Status for Jira

EmreT