Can I revert back to the old Jira comment sorting paradigm?

Question

Recent changes to the way comments are sorted on Jira tickets seem to give me two bad options:

1. I can sort by newest first - which means the most recent comments are on top. BUT the new comment box is at the bottom. So I have to scroll down to the bottom and lose my context before I create a new comment (I usually can't see the newest comments on the screen when I'm responding, so I'm spending a lot of time scrolling up and down)

OR

2. I can sort by oldest first - but by default Jira shows the oldest 10 comments. So, I get confused, then I see the button to expose the newer comments. Then I have to scroll down 100 comments to get to the most recent context.

Is there a way to either:

a. move the "new comment" box to the top of the comment list so I can sort by newest first?

OR

b. revert to the old style where the comments were stored by oldest first, but only the newest 10 comments are shown?

Thanks for any help...

Alan Lipton · Answer

Thank you @Dirk Ronsmans ... Looking at the ticket it would seem that other people have noticed the problem too. Hopefully they'll implement some workable solution by end-of-month.

Dirk Ronsmans · Answer

Hi @Alan Lipton ,

Going back to the old view should still be possible but not sure this will help you a lot since it will be gone by the end of this month (31/03/2021).

They are still working on the new issue view and one of the still open things is the sort order of comments.

https://jira.atlassian.com/browse/JRACLOUD-73076

You can watch the issue there to see when the feature is released. They are trying to get as much of these done (https://jira.atlassian.com/browse/JRACLOUD-70555) for the whole issue view by the end of the month so I'm hopefull.