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Show Original Key of Moved Issue

Olive Sun

Is there any way to show both the new and old issue key for a moved issue in filter?

Accepted answers

Mohamed Benziane

Hello,

You can copy the original issue key in a customfield before moving the issue and use this customfield as a column in your filter.

Hope this helps

All comments

Mohamed Benziane

Hello,

You can copy the original issue key in a customfield before moving the issue and use this customfield as a column in your filter.

Hope this helps

Bill Sheboy

Hi @Olive Sun

What problem are you trying to solve by showing both the old and new keys in a filter result set? Thanks!

Best regards,

Bill

Olive Sun

Hi Bill, in our use cases, we do not limit the permission of moving issues and we use the JIRA Automation to log all moving issues. (If the issue moved, will send out an email.) However, in the email, there's no way to display the old key and you have to see the history of each issue one by one.

Olive Sun

Thank you, Mohamed! That helps.

Bill Sheboy

Thanks, Olive. Then the custom field approach suggested by @Mohamed Benziane could help. If it is possible for an issue to move more than one time, you may want to consider concatenating the last id onto the end of the list for a custom field.

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