Can I automate subtask assignment or creation?

noise-ekris

We have a reasonably complicated and sometimes iterative workflow with a lot of steps. We would like to manage this in Jira using subtasks, but since the flow is largely linear, each step (task or subtask) blocks the next. Because we have many steps, and many projects in various stages, I would like to automate the subtasks so that they are either created or assigned only when the blocking item is completed. 

A separate subtask workflow would help but since jira doesn't yet offer this, I'd really like a workaround.

I am working in a next-gen Cloud-based project. I am Admin.

Petter Gonçalves

Hello @noise-ekris

Thank you for reaching out.

Per your description, I understand you would like to automatically create a new sub-task when a sub-task is completed, creating the new sub-task under the same parent issue of the completed subtask. Is that correct?

You can do it using Jira automation, as you can see in the screenshot below:

To do that, you must use the branch condition to select the parent issue. These would be the steps:

1. Create a new automation rule, selecting the issue transition to "Done" as the trigger
2. Add the field condition "Issue type must be a subtask"
3. Add a new branch, related to the subtask's parent
4. Under that branch, add the action to create a new subtask, selecting the "Current issue" as the parent

You can check the documentation below for more details about Jira automation:

Jira automation 

Let us know if this information helps.