Suggest the Add-ons for the following requirements.

Question

Looking to add more metrics on the dashboard like
1. How long the issues stays in statuses (In_progess, Blocked ..etc )
2. How long the issues take to finish once it pulled into in-progress
3. gadget to track hours spent on the issues per assignee.

We're using Jira Cloud version.

Thanks

Zoryana Bohutska _SaaSJet_ · Answer

@Samuel Prathipaty yes, this app allows adding gadgets to Jira Dashboard

Emre Toptancı [OBSS] · Answer

Hello @Samuel Prathipaty ,

If you are interested in a ready built solution, our team at OBSS built Time in Status app for this exact need. It is available for Jira Server, Cloud and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. You can combine statuses into consolidated columns to see metrics like Resolution Time, Cycle Time or Lead Time. You can calculate averages and sums of status (or consolidated status) durations grouped by issue fields you select. (For example see the average InProgress time per project or average resolution time per issuetype and assignee.)

Time in Status can display its output in its own reporting page, Jira dashboard gadgets and in a new tab on issue view pages.

The app calculates its reports using already existing Jira issue histories so when you install the app, you can get reports on your past issues as well. You don't need to modify your workflows.

The app has custom calendar support so you can get your reports based on a 24/7 calendar or your custom business calendar. (This one is important because a 24/7 calendar in most cases shows misleading data. For example an issue created at 16:00 on Friday and was resolved at 09:00 on next Monday seems to stay open for 2,5 days but in terms of business hours, it is only a few hours. You can see this using Time in Status by OBSS.)

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example see average InProgress time per project and per issuetype.)
* Export your data as XLS, XLSX or CSV.
* Access data via REST API.
* See Time in Status data and charts on issue view screen and Jira dashboards.

Timepiece - Time in Status for Jira

EmreT

Mehmet A _Bloompeak_ · Answer

Hi @Samuel Prathipaty ,

You can try Status Time app. It provides reports on how much time passed in each status as well as status entry dates and status transition count.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard.

Here is the online demo link, you can see it in action and try.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Please note that I'm one of the members of the Bloompeak team.