Hi,
I'm having difficulties searching 'status' of the ticket, rather than 'statusCategory'.
Background info:
1. I have several customized status 'ON HOLD', 'PEER REVIEW', which are under 'IN PROGRESS' category.
2. When I search, I can use 'statusCategory' to filter all the tickets under 'IN PROGRESS', but it cannot differentiate my customized status.
3. I tried to use 'status', but it has values like 'Approved'/'Cancelled' etc, which I didn't see in my project.
I'm worrying maybe the 'status' I'm using is saved in a custom field? How could I search it by JQL?
Thanks in advance.
S