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Sending a slack alert when all tickets in a Version are complete

Chris Buzon

Hey Community.

One of my teams asked me if I could build them a slack alert rule that monitors all the tickets of a version/release on their project, and sends the alert when all of them are completed and the version is ready to be released.

I've found lots of ways to trigger things based on a new version being created or released, but I'm trying to monitor any number of releases for the status of the associated tickets. I don't think "release" is a construct I can actually monitor.
I've seen a solution where you create a release issue type, then use automation to link to the Release issue tickets based on version field, then build the alert based on a child/parent status relationship, but that seems like a hacky way of doing this.

Has anyone else figured out a way to monitor release status with automation?

Accepted answers

Bill Sheboy

Hi @Chris Buzon

How about driving this from the issues as they transition using Automation for Jira?

For example, when an issue transitions to "done", and it has a fixVersion, use a couple of LookupIssues action with JQL for (1) issues in the same version, and (2) issues not-completed in the same version. You may then check if (2) is zero and ping the team that it is time to release.

Please let me know if you want more details on this approach. Thanks!

Best regards,

Bill

All comments

Bill Sheboy

Hi @Chris Buzon

How about driving this from the issues as they transition using Automation for Jira?

Please let me know if you want more details on this approach. Thanks!

Best regards,

Bill

Chris Buzon

That's clever! I'm going to give that a whirl. Thanks Bill!

Chris Buzon

Hey @Bill Sheboy - I'm having no luck with the Lookup function (syntax probably).
It's easy enough to trigger the rule on the transition to DONE, and checking for FixVersion is easy (I'm just doing fix version is not empty)

I've tried some pretty gross things, but I'm probably thinking about this wrong.

Could you give me an example of how you'd look up issues in the same version?

I finally got to storing the trigger issue version as a variable, then using that to compare to JQL - but I feel dirty making a variable when I am quite sure this could be done without...

Bill Sheboy

Hi @Chris Buzon

Create Variable helps a bit, and you can do this without one. Please adjust the status names to match your project.

Trigger: transitioned to Done
Condition: has a fixVersion
Action: LookupIssues JQL fixVersion = {{triggerIssue.fixVersion}} and status != Done
Advanced Compare Condition: when {{lookupIssue.size|0}} equals 0
Action: send the slack alert

If you want to include a list of issues in the message, use another LookupIssues call with a different JQL after the advanced compare condition and before the slack alert

...
Action: LookupIssues JQL fixVersion = {{triggerIssue.fixVersion}}
Action: send the slack alert with the list

Valuable things are done and ready to release!
<ul>
{{#lookupIssues}}
<li><a href="{{url}}">{{key}} - {{summary}}</a></li>
{{/}}
</ul>

Chris Buzon

I'm posting a screenshot of the answer to my question, using the method @Bill Sheboy suggested, in case someone else get's stuck in the syntax.

The thing that tricked me was fixVersionS and {{lookupIssueS.size}} - since it will still evaluate, but will always fail to return what is expected.

(don't capitalize the S)

Bill Sheboy

Thanks, Chris!

And...I continue to be puzzled why the API (used by the automation engine) renames some smart values plural for list fields (e.g. fixVersions) when it is not the same for the JQL. Or worse, changes the names entirely or changes spacing for multi-word values.

Hopefully the documentation will one day include a glossary, more like the REST API reference, which lists them all on one page. :^)

Chris Buzon

I would really appreciate a glossary one day!
I'm sure there are smarter ways to do some of the things I am doing, I'm just thinking about them the wrong way.

Again, thanks Bill - your solution really helped me reframe how to approach problems my team gives me.

Surizaday Morones

I can's find the action Lookup. Im using a condition but it doesn't work

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