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JQL command to select tickets created via portal or email

Jaap van Driel

I would like to run a JQL command to see which tickets have been created via email or via the support portal.

I know it is visible in the ticket itself and you can see the numbers in a gadget on the dashboard, but I would like to have an overview.

Is there a JQL command that could do this?

Thanks,

Jaap

Accepted answers

Jack Brickey

Use request-channel-type to zero in on the channel you want

All comments

Jack Brickey

Use request-channel-type to zero in on the channel you want

Jaap van Driel

Thanks, that is what I was looking for

Diogo Rodrigues

indeed I can filter by channel type. But is it possible to have a column with that? meaning I can see all and one field with the channel type?

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