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Can not add new member

Janīna_bnt4z5

Hi,

I am trying to add a new member through these steps: Settings-> User management-> Invite team members; unfortunately without success.

I receive an error from Jira "Could not add user. Something went wrong when adding user to your site".

Best regards,

Janina

Accepted answers

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Liam Green

Hi @Janīna

Welcome to the Community!

Are you already at the maximum number of users?

Regards, Liam

Janīna_bnt4z5

Hi @Liam Green

There are 4 users saved on our site. If I am right, the maximum is 10 so this could not be a reason.

Br,

Janina

Liam Green

Hi @Janīna

Are you adding agents to Jira Service Management or for Jira Software?

Janīna_bnt4z5

To Jira Software

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