Can ownership of an automation rule be assigned to a group?

Gregory Gadow

When creating a project automation rule, an owner must be supplied, because this owner is sent notifications should the automation fail. I would like to have these notifications sent to a distribution list rather than a single individual. I cannot find any way to redirect the failure notifications, and I cannot figure out how to assign ownership to a group rather than an individual user. 

Is what I want possible, and if so, how can I do it?

Darryl Lee

One idea, although it burns a license, is to create a Service Account that is linked to a distribution list, and make that account the owner of the rule.

One advantage of a Service Account though is that you can use it for other things, like generating API tokens for use in Automation Rules or Opsgenie integration without tying it to a single user who may eventually leave the company:

https://community.atlassian.com/t5/Jira-Software-questions/Is-it-possible-to-access-Jira-API-via-Automation-for-Jira/qaq-p/1579920#M116734