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Issue filter not showing all issues (Kanban board classic)

Ai Rousseau

Hi,

I have 3 teams working on one project and therefore I want to create three boards, one for each team. We are using components to differentiate which issue belongs to each groups.

In total I expect 23 issues to show up in the board with the filter below.

However when I look at the board there are only 4 issues that show up. It looks like those that are assigned to someone. Those unassigned are not showing up. How do I get all issues in these components to show up.

Thanks

Accepted answers

John Funk

Hi Ai - Welcome to the Atlassian Community!

Can you also share the board filter?

Also, I would try one component at a time in the sub-filter and see what shows up each time.

All comments

John Funk

Hi Ai - Welcome to the Atlassian Community!

Can you also share the board filter?

Also, I would try one component at a time in the sub-filter and see what shows up each time.

Ai Rousseau

Hi John,

Thank you for the welcome!

I did as you suggested and tried one component at a time. Still the same issue where only issues that have an assignee show up. So the same 4 issues show up in total.

Here is the board filter

full filter.jpg

John Funk

And if you remove all of the values in the sub-filter, still only 4 issues show up?

Also, are all of the issues in the RWE project? Or are some in other projects and just have the component set?

Ai Rousseau

I did one component value at a time. The first one showed 2 issues, the second showed 0 issues and the third one show 2 issues, in total the 4 issues when I did all component as one query. The 4 issues that show up have an assignee to them and the other 19 issues with no assignees are not showing up on the board.

All issues are located in the RWE project and no other projects.

Considering the project filter and the board sub-filter I don't know why only assigned tickets would show up in my board.

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