Issues importing trello into Jira Software

Question

Hello,

I'm trying to import a Trello board into Jira. I tested a simple trello board with 3 lists and a 2 cards.

I get different errors each time I import the same board. Sometimes it imports 1 of the 2 cards and other times none of the cards are import.

The error mentions custom field. What is a custom field in Trello?

Imported Board - Only 1 card was migrated. Except error message says that its failed on both.

Trello Board with 2 cards.

Trudy P Claspill · Answer

I see. I did not realize you were using a Trello-specific import process. I thought you were using the generic process to import data from a file. I have not used the Trello-specific import process, and so I am probably not the right person to help you, unfortunately.

Hoc_qsdf87 · Answer

Hi Trudy,

I don't get an option to select the type of Project. From my tests it creates a next-gen project

I'm not sure what u mean by the last 2 questions.

This is the process I am following

System > External System Import > Trello

I then have the option to choose the boards I want to migrate and to give the destination project name. Thats it. After I click next I get a message that confirms if its successful or not.

Trudy P Claspill · Answer

Are you trying to import the data to a Classic project or a Next Gen project in JIRA?

Can you the file you are using as input for the import?

Can you share the field mapping that you are doing for this import?