We are planning to move to jira soon.
For example: we have 9 developers, 16 projects and 30 client users in this projects.
Question: how many users will be counted in license?
If all projects are for software development, you will need 39 JIRA Software user licenses.
If some projects are for maintenance (incident management, subject to SLAs you are supposed to be able to report on...) then you will need Service Desk (lowest tier), and customers who only need access to the Service Desk customer portal do not need a license.
30 clients - they need to only create tasks for our dev team.
If you are looking for the monthly payment plan, you may choose between:
Ignacio, can you tell me, how to create custom fields to task? (for example Deployment time)
I've checked https://answers.atlassian.com/questions/13411195, and still can't figure out, how to implement it.
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