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Is it possible to slow down Jira with multiple custom filters on a Board?

Lawrence Santangeli_djm9hb

Hi there first post so apologies if I am doing this wrong.

My question is: Is it possible to slow down Jira with multiple custom filters on a Board?

The reason I ask is I have used Jira for years now but have stated at a new company and their Jira Cloud seems much, much slower than I am used too.

We do operate on one backlog and have several teams using custom filters to generate the squad team boards.

We do seem to have a lot of custom fields used and filters used so I was wondering if it could be possibly slowing it down.

Also is there a way to test the performance of filters/boards? So that I can approach our Jira admins and ask them to try/test ways to improve speed.

Accepted answers

Danyal Iqbal

Yes, it is quite possible.

I would suggest opening a support reqeust at atlassian to investigate the issue.

Daniel Ebers

The overall topic is regularly discussed in Community and outside - not so much regarding the custom filters as such but the amount of cards on a board, but certainly also the risks around custom field when not done properly.

Using half an hour of time one can find several reports, here are just some requests:

Make Next-gen boards with hundreds of cards snappier
https://jira.atlassian.com/browse/JSWCLOUD-20971 or (a quite old one) on making boards perform better: https://community.atlassian.com/t5/Jira-questions/How-to-make-Agile-board-planning-loading-to-a-decent-performance/qaq-p/114252

Despite being aimed towards on-prem (Server) it is just a good read what the admins there have to consider, it looks like it would be much:
https://confluence.atlassian.com/jirakb/slow-loading-kanban-boards-in-jira-software-800686285.html

What I found quite useful (which is necessary or not in your case - where likely removing the cards from your board suffice) is new quite new cleaning up guide.
It covers cleaning up issues / custom fields.
https://confluence.atlassian.com/clean/clean-up-your-jira-instance-1018788592.html

Sure, more of a reference to further readings - maybe it helps you a bit going further with housekeeping, don't we love it all?

Cheers,
Daniel

All comments

Danyal Iqbal

Yes, it is quite possible.

I would suggest opening a support reqeust at atlassian to investigate the issue.

Lawrence Santangeli_djm9hb

Thanks for the response, will see if I can get one of our Admins to log a ticket.

Lawrence Santangeli_djm9hb

Based on Danyal's feedback I did a bit more searching on related issues and found this post:

https://community.atlassian.com/t5/Jira-Software-questions/Jira-board-Painfully-slow/qaq-p/1429685

I think it is not only the queries we have in place but the number of tickets in our Project (We currently have 6500 odd from importing previous team boards into one shared one.)
Think that is more of the issue so will suggest in splitting it out / cleansing it a bit.

Thanks for the help!

Daniel Ebers

Cheers,
Daniel

Lawrence Santangeli_djm9hb

Wow thanks very much @Daniel Ebers that is some great reading thanks so much will definitely have a read through to see what we can utilise.

Really don't mind a bit of housekeeping if it can keep the team a bit happier about boards loading.

KalleMeier

I had the same problem and just figured out that ordering by rang caused the trouble. Right now I got a board with ca. 2000 tiles and > 100 swimlanes and no problems anymore.

If I switch on rang again, performance collapses immediatly. And sorting e.g. by key is a bit slower but still very ok.

Hope this helps sb sd

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