Auto Linking of one ticket to multiple ticket's with Automation

Rajesh Konda

Hi Guys,

 

I have requirment to create a ticket on weekly basis and auto link that ticket to a given filter all ticket's. I have able to create ticket at weekly basis but unable to link the ticket to given filter ticket's only i'm able to link to one ticket not for bulk.

 

Ex: I have a TP-1 which I auto created and a filter is having 10 ticket's, want to link this TP-1 to all 10 tickets available in the filter. Is there a way to achieve this requirement please suggest. Thanks in Advance

Alexis Robert

Hi @Rajesh Konda , 

 

it is possible to do it using the branch component using your filter name : 

 

 

Let me know if this helps, 

 

--Alexis