I just created a custom field "time spent" associated to a new workflow screen. I would like to run a report that shows me the hours spent by each assignee as the ticket transitions from one status to another.
Here are the statuses that prompt a user to add time in the new field "time spent"
- Dev in progress - Code Review
- Code Review - Ready for QA
- Testing In Progress - Failed Testing
- Testing in Progress - Passed Testing
The statuses above are handled from a developer (dev in progress) to a tech lead (code review) to QA (testing in progress). We tried to use the out of box feature "Time Tracking" but because our workflow is so complex we can't use it. Does anyone know how we can handle the scenario above?
