Epics not showing up in software scrum project board

Question

I started a new project to track go-to-market tasks. We are in Jira in the cloud.

If I set the issues as tasks, they cannot have dates set against them so we can use the roadmap as a gantt chart, but they do show up in the sprint board.

If I set the issues as epics, we can set dates for them and use the roadmap, but they do not show up in the sprint board.

Is there a way to make both occur? I want all the issues in the sprint to show up in the roadmap and in the sprint board.

Linda Chang_odzj23 · Answer

I also have such issue, the EPIC was reopened and repurposed from a previously closed EPIC.  I made sure the EPIC was reopened, Status = Open,  the Resolution field cleared, and no resolved date.  Researched internet and community if there some other field can be cleaned up, but cannot find.

So brute force is created a new EPIC from the EPIC Panel, reparent the children, then close the EPIC that won't show.

I would still like to know which field/s the EPIC panel is based of if a way to fix.  But for now use the brute force.

John Funk · Answer

Hi @Sigrid Schoepel  - Did you ever try Bill's approach?

Bill Sheboy · Answer

Hi @Sigrid Schoepel

Things to try depend upon a couple of things:

* How is your team using epics and tasks?
* Are you using a Classic or Next-Gen project?

Regarding (1): Teams often use epics to manage a large, valuable chunk of work, typically composed of tasks (or user stories).  Your team seems not to be making that distinction, so I am unclear why you are using a roadmap, which also often is used for larger chunks of work and time-frames.  If they are interchangeable for your team, maybe just use epics, and...

Regarding (2): If you are using a Classic project, you can edit the filter.  (This ability will eventually be available for Next-Gen, according to Atlassian's own roadmap.)  Until then, with a Classic project and board you could disable the epic panel and only use/show epics on the board.  Then you would have sprints with epics and a roadmap showing them also.  I am uncertain how much this will impact the other reports (burn, velocity, etc.) so you may want to experiment with a test project.

Best regards,

Bill