Time remaining doesn't change

Camille Coffé

I have two issues with the "time remaining" field:

1) When I change the "original estimate" on an issue, the "time remaining" doesn't change with it. I would assume that as your estimate changes, the remaining time should also change? 

2) Same goes for the time that was logged onto a ticket BEFORE I filled in the "original estimate" - this logged time is not taken into account when calculating the "time remaining". Only time that is logged AFTER I filled in the "original estimate" is taken into account when calculating the "time remaining".

Is this the purpose? Am I doing something wrong?

Thank you! 

Trudy P Claspill

Hello @Camille Coffé 

Welcome to the community.

Generally, the Original Estimate is a static value. Once set, it sets the baseline Time Remaining value.

Ideally you should be setting Original Estimate before any time is logged against the issue.

As you log time against an issue you have the option to automatically update the Time Remaining (automatically reducing it by the time logged) or explicitly update the Time Remaining to a specific value.

Generally, you should not be updating the Original Estimate once it has been set and after you have started logging time against the issue. Only actual time logged and Remaining Time should be updated at that point.

The Original Estimate can then be compared to the Actual Time Spent when the work is completed to help you improve your estimating skills. If you are changing the Original Estimate and/or logging time before you have an Original Estimate, then you lose the ability to compare and improve your estimating skills.