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Why does History show "Invalid Date" in the new issue view?

Vincent Fiestada

Entries in the issue's "History" tab show "Invalid Date" when the new Jira issue view is enabled (Personal Jira Settings > Jira Labs > New Jira issue view). After going back to the old view, dates are displayed properly again.

Is this a known bug?
Is there a workaround without going back to the old issue view?

Accepted answers

Petter Gonçalves

Hello, folks!

Thank you for bringing that up.

We're currently facing a global issue in Jira application that is causing the date field to be displayed as "Invalid date" in the history tab of the issues. The root cause of the problem was already identified and we'll let you know as soon as we finish the deployment of the fix to Jira prod environment.

Thanks!

All comments

Gavin Jolley

Hi,

This has also happened to us, any news?

Thanks

mogavenasan

Hi @Vincent Fiestada,

I can't seem to reproduce this on my Jira Cloud instance. Did you change any default DateTime format on your instance? You can find the settings under System > Look and feel.

These are the default settings. Perhaps, you can try to revert back the settings to see if it works.

Couldn't see anything under JRACLOUD-70555 - could be a new bug if this is the case.

mogavenasan

And yea, before changing the existing DateTime format, you might want to take note of the existing settings so that you can re-apply the settings.

Jack Brickey

I suggest reporting to Atlassian Support and have them investigate

unknown

It is also bad on our cloud subscription. I've checked the response for the history view and contains the timestamp value for each item in the list. It looks like to me it is more of a rendering bug.

Scott Fannen_3pgrpo

I've logged a call - currently just a service desk call so I can't share the number yet.

Jack Brickey

thanks Scott. please post the results here when you have something.

Jack Brickey

another post stating the same - https://community.atlassian.com/t5/Jira-Software-questions/Under-quot-History-quot-tab-of-Jira-issues-in-place-of-date-and/qaq-p/1616457

Petter Gonçalves

Hello, folks!

Thank you for bringing that up.

Thanks!

Jack Brickey

i have heard the following "We are having a global issue (HOT) causing this behavior in some sites. Our Dev team is currently deploying the fix and will let us know as soon as the deployment is finished."

Russell Zera

Thank you for this information! Very helpful! Would be helpful though if this was reflected in https://status.atlassian.com/ as it still shows no issues. This type of global issue, I believe, constitutes an incident and that is what I know I go to status.atlassian.com to check on before submitting a ticket. Just want to know I can rely on the tools being provided or if I am not understanding the tools.