We have customers who have several websites, what is the right way to set them up?

Question

We build websites for many customers. Some have only 1 site, others have several. What is the right way to set this up in Jira?

Right now, I have created a project for each customer. And then, I have created a board for each website. Is this the optimal way of handling this?

I have tried creating several boards for one customers websites, but every board are showing all the same epics.....

Should I create a project for each website? Or is a project per customer the correct way? And then boards per website.

Paulo Junior · Answer

Hi Jens,

Something that might be of your interest, in case you don't want to have so many boards, is configure swim lanes:

https://confluence.atlassian.com/display/AGILE/Configuring+Swimlanes

Swim lanes allow you to have a more tidy view of the board, based on certain parameter.

Jens_Krøyer · Answer

Hi Paulo

Thanks for your response!!!

I have also found, that doing a project for each website is the right way to go.

My only concern is now, how to use boards the best way, when having status meetings. We are not a big company, so we do meetings where we go through all projects. I know I can add as many projects into one board as I like, but is that the way to go?

Status meetings are also where we can talk about sprints, what has been done, and what needs to be done.

Right now I lack a way to get the big overview. Who is working on what. Do we have any bugs we need to give special attention. How is this and that project doing. Maybe we try to do too many things at the same time.....

My point is, if we work on 5 different projects, I basically have 5 different boards to handle. Right?

Paulo Junior · Answer

Hi Jens,

A good aspect about JIRA is that you can settle thing is multiple different ways and have  good result in all of them. From what I could read, in my opinion, if you want to manage epics apart from each other (even if they are from the same customer)  then I would suggest you to have one project for each site. This way you will be able to manage each site individually.

Cheers