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sorting custom date fields

Mazin Alton

HI I am using NextGen tickets i have added a datetime field, but it seems like that i cannot sort by the field in the filter view.

i have tried both advanced or basic filter sorting, no matter what i do it does not sort by date.

my custom field is set to be used to display production dates, but i cannot sort to see all the newest dates at first.

it works if i sort by due date, but not this custom field.

the field is not text field it is a datetime field.

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Brant Schroeder

@Mazin Alton

Does your custom field have a search template associated with it?

Mazin Alton

not sure where you can set that?

Mazin Alton

here is code

issuetype = "Project Info" ORDER BY cf[10092] ASC

and image of the date field

Brant Schroeder

@Mazin Alton In order to look at the custom fields settings you will need to go to the Jira settings in the upper right hand corner (it is a cog / gear) and click it. In the drop down select issues. Then from the left hand side select custom fields. Search for your custom field. When you see it in the list on the right hand side there will be three dots, click the dots and select edit details. On this page you will see the search template, what is it set to?

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