Users not able to access jira and redirecting to another project.

Bharathi_46fgt6

Only admins are able to access Jira. Users are not able to access Jira and not able to see boards under the project.

 

This issue is from friday (12-feb-2021) and we suspect this is due to recent upgradation happened in jira.

 

Please help us to resolve this issue.

Dirk Ronsmans

Do your users still have a license assigned to them? Can you check the product/appplication access?

Otherwise https://support.atlassian.com/contact might be a good path to go as you have a Standard environment which entitles you to support tickets from Atlassian engineers