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Is it possible to get the user agent info for Issue

acc1211

My client wants to know info about the browser the user has opened a request in.

I have tried many thing but was no where able to retrieve the user agent info from the issue

tried API and other things .

Is there a way it can be done?

If not , Is there any alternative ?

Accepted answers

Simmo_9kntn7

Hi @acc1211,

As far as I am aware, this information isn't available out of the box. What did you want to use it for?

My suggestion would be to look at addons in the marketplace to see if any of them can provide it where you need it.

Cheers,

Simeon.

All comments

Simmo_9kntn7

Hi @acc1211,

As far as I am aware, this information isn't available out of the box. What did you want to use it for?

My suggestion would be to look at addons in the marketplace to see if any of them can provide it where you need it.

Cheers,

Simeon.

acc1211

I need the info about the user agent to determine the issue is opened in which browser so as to see the most used browser . Is there any way i can get the info , i am using script runner are there any available classes in the developer api doc which helps me fetch this data .

@Simmo anything you could help with

Simmo_9kntn7

You'll need to reach out to the ScriptRunner folks I'm afraid mate. I can't help any further.

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